Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
The company celebrates Hong Kong-Zhuhai-Macao Bridge Opening. In October 23th, 2018, Chinese President Xi Jinping announced the opening of the Hong Kong-Zhuhai-Macao Bridge (HZMB) in Zhuhai, South China’s Guangdong Province. The HZMB is a 55-kilometre (34 mi) bridge–tunnel system consisting of a series of differences between a573 grade 70 and a588 grade K steel three cable-stayed bridges, an undersea tunnel, and four artificial islands. Hong Kong-Zhuhai-Macao Bridge is the world’s longest sea-crossing bridge connecting Hong Kong, Macao, and Zhuhai—three major cities on the Pearl River Delta.
Just as differences between a573 grade 70 and a588 grade K steel, the boiler steel plate also has strict control of chemical composition for the material, especially harmful elements such as phosphorus and sulfur, and residual elements such as chromium, nickel, and copper; during smelting, good deoxidation and removal of non-metallic inclusions should be carried out to ensure good quality, plasticity and toughness. The organizational structure requires uniformity, and the grain size is controlled within a certain range; there are also strict requirements for surface quality and internal defects. In addition, the boiler steel plate mechanical properties at room temperature and high temperature must be guaranteed.
The company's logistics and transportation department is responsible for developing high-quality third-party logistics companies, to coordinate and follow up the situation of steel materials transportation. Third-party logistics companies provide us with professional logistics services. With this logistics management method, the time for delivery of steel materials is faster, and the logistics service is professional, multifunctional and comprehensive.
Penetration testing technology is only suitable for detecting surface defects. It uses penetrant to apply on the surface of the differences between a573 grade 70 and a588 grade K steel steel plate, then wipes the excess penetrant with the cleaning solution, and then smears the developer. The penetrant remaining in the defect is adsorbed by the developing material, so as to observe the shape of the defect and determine the type of defect. This differences between a573 grade 70 and a588 grade K steel method requires multiple wipes before and after the inspection, the process is more cumbersome, and can not detect internal defects and rough and dirty steel plates.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
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