In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to
In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
Tata Steel Europe plans to cut 1250 jobs. Henrik Adam, CEO of Tata Steel, said: "the financial situation of Tata Steel Europe is very serious at present, and there is an urgent need to improve the company's performance and financial situation." Tata Steel has decided structural steel shapes A36 in November 2019 to cut 3000 jobs in its European operations to reduce costs. After a period of negotiations with the European labour Commission, the layoff plan cut that number by more than half, minimizing unemployment. Tata Steel has about 20000 employees in Europe.
Because structural steel shapes A36, boiler steel plate is a product of important use, the safety and reliability requirements are strict, and the manufacturing technology is difficult. The boiler steel plate material must have the following main characteristics:The boiler steel plate has high yield strength performance in a certain temperature range (medium temperature and high temperature);The boiler steel plate has sufficient toughness, no brittle failure accident will occur during manufacturing or use.
The company's headquarters has a well-established logistics distribution system, which can quickly transport the steel materials to the port through the contracted logistics companies. Professional contracted logistics companies can significantly reduce costs and various commodity-related expenses. Meanwhile, the flexible transfer ensures that the structural steel shapes A36 steel materials can be shipped immediately after passing the quality inspection.
S355J2 steel plate rolling process is controlled rolling process. In the rolling process, the ingot rolling temperature is 1000-1050℃; in the first stage, the low-speed and large reduction rolling process is adopted, the high-temperature stage is 950-1000℃, the structural steel shapes A36 rolling speed is 1.6-2.0m/s, the single reduction rate is 15-20%, and the cumulative reduction rate is 40-45%, so as to ensure sufficient deformation of ingot. In the first stage, the start rolling temperature is 910-930℃, and the finish rolling temperature is ≤ 870℃.As a basic building material, steel plates are currently widely used in automobiles, shipbuilding, chemical industry, aerospace and other fields. Reasonable selection of flaw detection methods to ensure the quality of structural steel shapes A36 steel plates is of great significance to safe production. Common defects of steel plates are folding, inclusion, shrinkage, air bubbles, delamination and cracks. These problems can be discovered in time through flaw detection.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
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